Episode 200: Riding the Waves of 2023: Lessons Learned and Strategies for 2024

A Star-Studded To The Point Holiday Special

In this very special holiday edition of To the Point, Chris Yano gathers a star-studded lineup of home service industry leaders for a Christmas special that’s equal parts insightful and entertaining. Joining Chris in the studio are Ismael Valdez, CEO of NexGen Air Conditioning, Heating, & Plumbing, Aaron Gaynor, Founder & CEO of Eco Plumbers, Electricians, and HVAC Technicians, Chad Peterman, President of Peterman Brothers, Travis Ringe, former President of ProSkill Plumbing, Heating & Air, and Tom Howard, VP of ServiceTitan.

What kind of shenanigans and business insights will we get into on today’s episode? Hit that play button and give it a listen!

Swearing for Charity

The episode opens up with the gang planning to commit to donating $100 to St. Mary’s Food Bank every time someone in the episode uses a swear word. As you can imagine, this adds up quickly. Spoiler alert: the team racks up thousands of dollars in swear words to donate!

A Special Shout Out

The hosts take a moment to salute the dynamic women who recently graced their podcast—Amanda Zink, Air Control Home Services President, and Claire Ferrara, Owner and President of Standard Heating & Air Conditioning. Both women are making significant strides in the HVAC industry, inspiring a new generation.

A Mostly Doable Christmas Wish List

On the team’s Christmas list for Santa this year, they’re requesting more leads, higher average tickets, higher close rates, more time with family, and a Ferrari SF90 Spider in white. (Santa might need a rain check on that last one).

RYNOx 2024: Mark Your Calendars

The conversation quickly turns to the upcoming RYNOx event, the premier home services mastermind gathering hosted by RYNO Strategic Solutions. Scheduled for February 21st to 22nd, 2024, at the JW Marriott Camelback Inn in Scottsdale, AZ, RYNOx promises to be the epicenter of groundbreaking business and digital marketing tactics.

Click here for more information.

Reflecting on 2023

Chris poses a reflective question to the group—what have they learned in 2023? Aaron discusses the challenges of entering the HVAC vertical, emphasizing the importance of seeking external support. Ismael emphasizes the value of operational insights over mere numbers, and Tom sheds light on the silent recession within the HVAC industry, urging businesses to strategize for uncertain times.

This year, the guys had to be quick on their feet, anticipate hard times, and reconstruct their business strategy – even with months where they fell short of budget and experienced rough months, they managed to come out on top. As we say here at RYNO, “Like a BOSS!”

Or, as Ismael would say, “PUT IN THE F***** WORK!”

Coming Soon: Part Two!

Thirsty for more business insights with Chris Yano, Ismael Valdez, Aaron Gaynor, Chad Peterman, Travis Ringe, and Tom Howard? Tune in next week for the second half of To the Point’s exciting holiday episode with Chris and this stellar lineup of industry leaders.

With this team of industry giants at the helm, this episode delivers not just valuable business insights but lots of laughs. Stay tuned for next week’s episode, and remember: NO ZERO DAYS!