What is Traxion?

Traxion is RYNO Strategic Solution’s coaching and training program that is customized and tailored to each individual customer.

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What We Will Offer:

  • Customer Service Representative (CSR)
    Coaching & Scoring
  • Dispatcher Coaching
  • Management / Leadership Development
  • Business Coaching In:
    • Marketing
    • Financials
    • Systems & Processes
    • Acquisition Preparation
    • Operations

Pricing Ranges From
$488 / Month to $1,898 / Month

Customized On-Site Intensives

Pricing Ranges From $7,860 / 2 Days to $19,650 / 5 Days

*travel, lodging and meals are billed separately and not included in the listed fees.

The interesting thing about coaching is that you have to trouble the comfortable and comfort the troubled.
- Ric Charlesworth

CSR Coaching & Scoring

  • Scripting
  • Call Listening
  • Scorecard Review of Calls
  • Customized Plan to Attain 85% Booking Rate
  • Mindset Training
  • Peer to Peer Coaching & Accountability
Offering Options:
2 CSR’s 60 MINUTES 2X/MONTH
3 CSR’s 60 MINUTES 2X/MONTH
4 CSR’s 90 MINUTES 2X/MONTH
5 CSR’s 90 MINUTES 2X/MONTH

Dispatcher Coaching

  • Maximizing Daily Appointments
  • FIFO vs. Right Tech, Right Call
  • Schedule Management
  • Urgency Board Training
  • Dispatcher Debrief Checklist Training
  • Offering is Same as CSR List

Management / Leadership Development

  • Communication Training
  • Timeblock Training
  • Growing Other Leaders Training
  • Urgency vs. Panic Training
  • How to Overcome Being Promoted Into Incompetency & Win

Only Available as Part of Business Coaching or Sessions can be Individually Purchased for $399 / Session – (Session Max of 90 Minutes)

Customer Testimonials

I want to say thank you for this amazing opportunity to learn from TJ this week. This class is the answer to prayers (literally). Thank you Chris. This means more than words could ever say and I promise I will not waste this opportunity and I will pay it forward. TJ is not only extremely knowledgeable but explains in a way that even I can understand. Such an amazing person and a great teacher.
Brett Lubin | Home Comfort Heating, Air & Plumbing