To the Point Home Services Podcast

The Home Services Podcast That Gives Back

Episode 208: How We Run RYNO Strategic Solutions and Stay Happily Married | Chris and Anna Yano

February 13, 2024

Episode 208: How We Run RYNO Strategic Solutions and Stay Happily Married | Chris and Anna Yano

Published: February 13, 2024


Love is in the air…it’s a special Valentine’s Day Edition of To The Point! In this special episode, host Chris Yano brings on his better half and wife of 18 years, Anna Yano for her third appearance on the podcast.

Anna is COO and Co-Founder of RYNO Strategic Solutions, and in Chris’ words, the real backbone of the company. Her leadership is an integral part of what has allowed the company to grow over the years, and today she shares her wisdom with contractors everywhere. Our Valentine’s Day gift to you!

Leading the Way

Over the years, Anna has balanced ensuring RYNO Strategic Solutions delivers on the promises we make to its clients and a focus on employee satisfaction and growth. Her leadership has been invaluable, and she continues to mentor people both inside and outside the company – while also overseeing departments, internal processes, and even managing her own accounts!

Without the right leadership, you can’t grow. That’s the bottom line. In this episode, Anna speaks to the challenges and successes she’s had along the way.

In this episode, we talk to Anna about:
  • Shifting focus between employee and customer satisfaction at different stages of the business and in different situations
  • How to communicate change and get full team buy-in
  • Why it’s important to catch people doing things right
  • Tailoring your leadership style to best fit each individual
  • The “mountain” analogy for your business and how it relates to having the right people in the right places
  • RYNO’s kickoff meetings and the significance of having the whole team together
  • Anna’s thoughts about rising CPC and competition for leads
  • And more!

Check out Anna’s first appearance on the podcast!

It’s All About Growth

Anna’s journey and insights are both relatable and valuable to any business owner. Are you focused on the right things? How are you balancing and prioritizing your customers and your team? There are some great takeaways in this episode, and it’s all about trying things out for yourself. If you are only listening and not taking action, today’s the day to change all of that.

And a special reminder from host Chris: Fellas, don’t forget to get your loved one something special for Valentine’s Day!

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